1 Year Manufacturer's Warranty Terms & Conditions
MUMANU® PREGNANCY PILLOW WARRANTY RIGHTS
& REMEDIES
We want to give you confidence in the quality
of our Mumanu® pregnancy pillow. The Mumanu® pregnancy pillow is fully
warranted against defects in materials & workmanship for one
year from the date of purchase.
Fill out the 1 year Warranty Registration Form
WHAT IS THE MUMANU®
WARRANTY?
If we determine that your Mumanu® pregnancy pillow has a manufacturing fault we will repair it free of charge. If not
practical to repair it we will, at our discretion, replace the faulty
part in question*.
WHAT IS OUTSIDE OF THE
MUMANU® PREGNANCY PILLOW WARRANTY TERMS?
If your Mumanu® pregnancy pillow fails due to neglect
or negligence, accident, wear & tear or if it is outside the
1 year warranty period, we will happily repair it for a reasonable
charge.
WHO DO I CONTACT?
If your product is less than 12 months old and
subject to a warranty claim please email us at info@mumanu.com.
If you are unsure if your Mumanu® pregnancy pillow is subject to a warranty claim, or it is outside the two year warranty
period, or you would like to purchase a replacement part please
consult us by emailing info@mumanu.com.
You will need to provide proof of your purchase and we will inform
you of the next step.
WHO IS COVERED?
The original purchaser buying the Mumanu® pregnancy pillow from an authorized dealer (from our list of stockists). Proof
of purchase is required.
WHAT IS COVERED?
Workmanship or materials that are deemed faulty
by Mumanu®, providing the product has at all times been used
in accordance with the instructions,
used in normal conditions & been properly maintained.
WHAT IS NOT COVERED?
Second hand product; poorly maintained product;
modified product; normal wear, fading & fabric cuts; attempted
repairs by the customer; improper use or care: (by way of example)
abnormal use; not following instructions;
excessive load; transport damage i.e. airline or postal/ freight
damage.
CUSTOMER COSTS WITHIN THE
MUMANU® WARRANTY
The customer is responsible for any inwards
postal charges to return the pillow to Mumanu® for warranty
& or service.
CUSTOMER COSTS OUTSIDE
OF THE MUMANU® PREGNANCY PILLOW WARRANTY
Where proof of purchase is not provided or your
Mumanu® pregnancy pillow is outside of the one year warranty period, Mumanu®
reserves the right to charge a service fee and/or charge for parts
replaced/repaired. A return postage/freight charge may apply.
EXCLUSIONS
Any consequential loss or damage to any person
or property directly or indirectly as a result of using the Mumanu® pregnancy pillow.
WORLDWIDE COVERAGE
If you file a warranty claim outside of the
country of purchase we reserve the right to charge for postage/freight
and/or service fees.
* You may have extra consumer rights in some
countries or states of purchase.
How to sign up for the 1yr warranty ...
Fill out the 1
year Warranty Registration Form
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